Development and Membership Assistant (Temporary)

Summary

The International Spy Museum (SPY) is searching for a qualified recruit to assist our Development department to support its work in securing and stewarding charitable support from individuals, corporations, and foundations. This position will work closely with a small team of fundraising professionals to maintain the Museum’s membership records as well as focus on providing excellent customer services through interactions with members and donors. 

Reports to: Vice President of Development & Membership

Success Traits

  • Passion for engaging community members in a dynamic and meaningful way.
  • Ability to represent the museum in a positive and professional manner.
  • Superb written and spoken communication skills, with exceptional attention to detail.
  • Strong organizational skills, must be a good time manager.
  • Ability to communicate effectively with a diverse public.

Responsibilities:

  • Responds to member and donor inquiries via phone, email, and mail.
  • Updates constituent records as needed including updating biographical data and communication preferences.
  • Fulfills membership benefits via mail; assists in processing and mailing member and donor communications.
  • Monitors membership data and updates membership reports.
  • Prepares and drafts content for member and donor e-communications.
  • Assists with development events as needed, potentially outside of Museum’s open hours.
  • Performs other related duties and responsibilities as required or assigned.

Minimum Education

  • High school diploma or equivalent required

Minimum Experience Required

  • At least 1 year of customer service experience.

How to Apply:

To apply, please submit a cover letter and resume to the application form

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